Wholesaler Information

In the footer of our website, or the link here, you will be directed to a Wholesale application.

Once your form is completed and you are verified, Mark will approve your wholesale account and you will receive an email that you are ready to start placing orders.

We will also mail you a kit containing marketing pamphlets and an email asking if you would like to purchase sample Soulbursts for display.

Soulbursts are typically shipped 4-6 weeks from the date we receive the ashes in our shop in Bend, Oregon. Depending on the time of year, turnaround times can be faster.

We notify the email address on file (the email you signed up with) for every step of the order including when we receive it and when it ships along with shipping information and shipping in transit updates are found on the carrier website.

It is the wholesale partner's job to ensure the client is informed beyond these emails.

Payment is by credit card and is done each time you place an order. If you are buying significant volume of Soulbursts, we can arrange a PO and invoicing process on a case by case basis.

We do not send out ash collection kits. You are responsible for securely sending ashes to Soulbursts and covering the costs of shipping. USPS box and shipping information can be found here.

Commission starts at 20% and additional tiers up to 30% are rewarded based on consistency. This makes it fair and equal for all size of businesses, so that not just the "big guys" are getting the most commission.

We treat our wholesale clients like partners and want to make this relationship long term and work for everyone.

We suggest adding Soulbursts to your customer service office and displaying with marketing materials we provide.

We provide sample glass Soulbursts to each of our Wholesale clients on a "buy one get one" model, meaning that for every Soulburst sample you buy, we give you another one for free. These are for brick and mortar stores only.

We provide professional sales materials that show all of our available products for you to share with your customers.

The goal is to be sure your customers are happy with their SoulBursts creations, and with our customer service.

If they are not happy with a SoulBursts Cremation Glass Art or Cremation Jewelry piece after you receive it, please contact us immediately via email. We will work together to come up with a solution.

Most importantly—We promise that we will treat your loved ones ashes with genuine respect, care and commitment.

Custom requested color schemes are not guaranteed.